Saturday, September 26, 2009

WANTED: Cheeseburger

I really want a cheeseburger. Yeah, you heard me. The whole point to this post is to declare my NEED for a juicy grilled cheeseburger.

If I had a cheeseburger right now I would put it on a homemade oversized bun. It would be smothered with grilled onions, ketchup and a small amount of mustard. I would have a pickle spear (sorry Karissa) on the side. My cheeseburger would be on a plate accompanied with rippled potato chips and french onion dip.

Doesn't that sound delicious? You know what tastes yummy after a cheeseburger? a big brownie with chocolate frosting on it and a BIG glass of milk. mmmmmmm.

Wednesday, September 23, 2009

Hotel Rant

work seems to be the only thing inspiring me to write on my blog, sorry, I think facebook rotted my internet brain.

With that being said, here is my new hotel story.

Today I took a call and it went a little something like this:

Me: "thank you for calling... blah blah... how may I help you?"

Old shivering voice lady: "I want to make a reservation"

Me: "sure! Have you stayed with us before"

Old Lady: "Of course I have! you people never remember a face, do ya, we're just another paying customer aren't we!"

(because I instantly knew who she was by her decrepit old voice and I could totally see her through the effin phone!)

Me: "I'm sorry, I think I missed your name" (because you never gave it to me!)

Old Lady: "Mary Johnson"

Me: "ok, I'm sorry, let me bring up your information so I can make a reservation for you..... are you the Mary Johnson from Dickinson?" (only Mary Johnson in our system)

Old Lady: "No, dangit, I'm not. I'm from Mohall"

Me: "I'm sorry, Ill have to get your information from you, I can't seem to find your name in our system"

Old Lady: "I've stayed there many times, at least 2 last year! I have the reciept from my last stay sitting in front of me right now!"

Me: "Can you give me the confirmation number so I can look up your last stay with us" (because obviously this whole process is 'easier' than just giving me your phone number and zip code)

Old Lady: "2******" (doesn't matter)

Me: "oh, weird, I'm getting an Isabelle Johnson. But you say its under Mary Johnson?"

Old Lady: "Well Hell yeah, its under Isabelle Johnson... thats the name I go by, but my real name is Mary Isabelle Smith" I haven't gone by Mary Johnson since I lived in Dickinson"

Me: Taking the deepest breath possible and trying my damnedest not to laugh my ass off at her stupidity I say calmly "Oh, I'm glad we're on the same page now.. haha... now when are you coming to stay with us?"

Old Lady: "well I don't know yet, my sister has a doctors appointment sometime next week, so I'll call when I know for sure what day"

I couldn't help but giggle as I was thanking her and telling her I look forward to helping her with her reservation later in the week.

Silly lady and not knowing her Doug Damned name!