don't smile, damnit.
awww cuties
party on Wayne
Like a freakin' rockstarSunday, September 23, 2007
Wednesday, September 19, 2007
Monday, September 17, 2007
Sydney's Senior Pics.
Both Sydney and her big sis Mariah (my cousins) are so darn cute, they make my job easy. We had fun. Hope ya don't mind me showing these off before you got to see them Sydney, but I LOVE them, I hope you like them too!
Tuesday, September 11, 2007
More hotel stories... venting is theraputic for me....
So, I see you all got a kick out of my little hotel story... Anyone that has ever worked in any customer service job can tell you how idiotic people can be. Here are some examples of things people have said to me and I just looked at them with a blank stare and a blink because I can't tell if they're being seriously THAT ignorant, or they are just pulling my leg because it is impossible for someone to be that stupid. sometimes I can almost hear a very loud "DURRRRRRRR" in my head.
I'm getting tire of:
Me: The total room charges for your room is $Blah....
Guest: Is that is American or Canadian
My head: No, Yen, you idiot.
Why would I know that you are calling from Canada?
____________________________________________________________
Oh, and this was a new one I heard last week:
"Since I didn't USE my bathroom AT ALL during my stay, Can I only pay you for half of the room? You can go check the bathroom if you want, all the towels are clean and the toilet paper is still folded."
____________________________________________________________
and I've heard the following more times than I can count... believe it or not.
"What do you mean I have to stay in a smoking room if I have a pet... my dog doesn't smoke" They're just trying to be funny, but it looses its funny after the 5th time.
____________________________________________________________
"do your rooms have color TV?" Which is somethig I would maybe expect to hear if our hotel wasn't a chain and if it was located on the edge of some small dinky town and we were run down looking with roaches in the bed or something... but...
____________________________________________________________
"I ordered ALL DAY ADULT ENTERTAINMENT and I only got 12 hours, can I get my money back?" First of all, by 'all day', we don't mean all day AND NIGHT or 24 hours..... we have to turn off the porn by 11am-so that the next family that comes into that room doesn't have to be surprised with "naughty nurses XI" Second of all, who seriously needs that much porn? Lastly, it runs for 12 hours, but there are only like 3 different movies that are on a loop.
_____________________________________________________________
"Why didn't I get my room cleaned today"
"It says here that you had the Do not Disturb sign on your door today."
"Well, yeah I did, but why didn't I get housekeeping?"
We should have a sign that says... "Do not Disturb, except for housekeeping"
_____________________________________________________________
"90.00? Thats your rate for tonight?! Wow, thats really expensive, do you have any discounts?"
"Yes, its 10% so your rate would be $89.99" (this was obviously a slip up on my part, I meant to say 79.99)
"89.99, okay, thats better than $90, I'll take the room."
I'm getting tire of:
Me: The total room charges for your room is $Blah....
Guest: Is that is American or Canadian
My head: No, Yen, you idiot.
Why would I know that you are calling from Canada?
____________________________________________________________
Oh, and this was a new one I heard last week:
"Since I didn't USE my bathroom AT ALL during my stay, Can I only pay you for half of the room? You can go check the bathroom if you want, all the towels are clean and the toilet paper is still folded."
____________________________________________________________
and I've heard the following more times than I can count... believe it or not.
"What do you mean I have to stay in a smoking room if I have a pet... my dog doesn't smoke" They're just trying to be funny, but it looses its funny after the 5th time.
____________________________________________________________
"do your rooms have color TV?" Which is somethig I would maybe expect to hear if our hotel wasn't a chain and if it was located on the edge of some small dinky town and we were run down looking with roaches in the bed or something... but...
____________________________________________________________
"I ordered ALL DAY ADULT ENTERTAINMENT and I only got 12 hours, can I get my money back?" First of all, by 'all day', we don't mean all day AND NIGHT or 24 hours..... we have to turn off the porn by 11am-so that the next family that comes into that room doesn't have to be surprised with "naughty nurses XI" Second of all, who seriously needs that much porn? Lastly, it runs for 12 hours, but there are only like 3 different movies that are on a loop.
_____________________________________________________________
"Why didn't I get my room cleaned today"
"It says here that you had the Do not Disturb sign on your door today."
"Well, yeah I did, but why didn't I get housekeeping?"
We should have a sign that says... "Do not Disturb, except for housekeeping"
_____________________________________________________________
"90.00? Thats your rate for tonight?! Wow, thats really expensive, do you have any discounts?"
"Yes, its 10% so your rate would be $89.99" (this was obviously a slip up on my part, I meant to say 79.99)
"89.99, okay, thats better than $90, I'll take the room."
Friday, September 07, 2007
Whose on first?
Me: Thank you for Calling the Grand Forks Comfort Inn, My name is April, How can I help you today?
Guest on other end: Yeah, Eva, I was wondering if you have rooms available for tonight.
Not Eva: Yes we do, were you looking for smoking or Non smoking
Guest: We want the second floor
Me: We do have rooms available on the second floor, however they are smoking, if you want a non smoking room, you would be on the first floor this evening.
Guest: We don't smoke.
Me: okay, then you would have to be in a non smoking room on the first floor.
Guest: You just said there were rooms on the second floor...
Me: Yes, ma'am but those rooms are smoking
Guest: I told you I don't want smoking
Me: Yes, I know but we only have non smoking rooms available on the first floor for tonight.
Guest: So you have to smoke if you want the second floor?
Me: No, we do have non smoking rooms on the second floor, but they are not available for tonight.
Guest: WE DON'T SMOKE!
Me: uh... you uh... don't have to smoke.... um...
Guest: Eva, do you or do you not have a room, non smoking on the second floor for tonight.
Not Eva: .......... no Ma'am
*Click*
5 minutes later
Me: Thank you for Calling the Gra....
Guest: Yeah Eva, I just called your 1-800 line and they said you DO have non smoking rooms available for tonight
NOT EVA: We do, but only on the first floor.
Guest: Not this again... we want the second floor.
Me: We do not have any more rooms on the second floor available. They are all full.
Guest: I thought you said you had smoking rooms available on the second floor.
Me: I thought you said you did NOT want smoking.
Guest: We don't.
Me: um.. (how many different ways can I explain this...) The 1-800 number does not see the exact room numbers available, just room types, they can not guarantee certain rooms or floors or areas of the hotel. Room assignments are left up to the hotel directly.
Guest: I'm going to call Choice Hotels and I'm going to give them your name, Eva, and I'm going to tell them that you were very confusing to speak to.
Me: Sorry I could not have been more helpful to you Ma'am.
*Click*
Guest on other end: Yeah, Eva, I was wondering if you have rooms available for tonight.
Not Eva: Yes we do, were you looking for smoking or Non smoking
Guest: We want the second floor
Me: We do have rooms available on the second floor, however they are smoking, if you want a non smoking room, you would be on the first floor this evening.
Guest: We don't smoke.
Me: okay, then you would have to be in a non smoking room on the first floor.
Guest: You just said there were rooms on the second floor...
Me: Yes, ma'am but those rooms are smoking
Guest: I told you I don't want smoking
Me: Yes, I know but we only have non smoking rooms available on the first floor for tonight.
Guest: So you have to smoke if you want the second floor?
Me: No, we do have non smoking rooms on the second floor, but they are not available for tonight.
Guest: WE DON'T SMOKE!
Me: uh... you uh... don't have to smoke.... um...
Guest: Eva, do you or do you not have a room, non smoking on the second floor for tonight.
Not Eva: .......... no Ma'am
*Click*
5 minutes later
Me: Thank you for Calling the Gra....
Guest: Yeah Eva, I just called your 1-800 line and they said you DO have non smoking rooms available for tonight
NOT EVA: We do, but only on the first floor.
Guest: Not this again... we want the second floor.
Me: We do not have any more rooms on the second floor available. They are all full.
Guest: I thought you said you had smoking rooms available on the second floor.
Me: I thought you said you did NOT want smoking.
Guest: We don't.
Me: um.. (how many different ways can I explain this...) The 1-800 number does not see the exact room numbers available, just room types, they can not guarantee certain rooms or floors or areas of the hotel. Room assignments are left up to the hotel directly.
Guest: I'm going to call Choice Hotels and I'm going to give them your name, Eva, and I'm going to tell them that you were very confusing to speak to.
Me: Sorry I could not have been more helpful to you Ma'am.
*Click*
Thursday, September 06, 2007
Thursday, August 23, 2007
Em, Jeremy, Kruz and Jordan came for a visit
Em and the fam came to GF last weekend for a softball tournament. It was really great to finally meet Jordan and see Kruz again. Jordan is only 5 days younger than Aiden so it was really fun to see them interact. They totally didn't understand what was going on, but they were super cute. I didn't get any pics of Kruz, which makes me sad because I was too focused on the babies.
Look at Jordans beautiful big brown eyes, he looks just like Kruz when he was that little. I hope we get together with them more often!
Look at Jordans beautiful big brown eyes, he looks just like Kruz when he was that little. I hope we get together with them more often!
Aiden and his first friend, Jordan.
Jordan
Aiden and Jordan
"who is this?"
"I believe that is my toy, thank you"
right in the eye!Tuesday, August 21, 2007
Alicia's b-day pics
I got the pics developed today. I just bought a crappy disposable to take to the bar. As you can see- we had fun. The bottom two are my favorite. These pics are mostly for Mom to see. Thought she'd get a kick out of it.
Thursday, August 16, 2007
Alicia's Big Bad 21st BIRTHDAY BASH!
I don't have all the pics back from her BDay yet, but I do have this one. THis is the obnoxious (but very thoughtful and yummy) cake my Mom got for her. Its the brightest b-day cake EVER. We had a lot of fun weloming my sister into the bar scene. Surprisingly enough, she was not the least bit hung over the next day. Thats after countless mixed drinks and several (maybe 4 or 5) shots of Tequila. Not that its something to be proud of, but she can drink a sailor under the table. I've never seen such a thing! She held her own, thats for sure.
In Aiden News: We're pretty sure he's teething. He's waking up MANY times in the night and we've all had a rough couple of night this week, but hopefully all this fussing will result in a couplc of teeth.
In Aiden News: We're pretty sure he's teething. He's waking up MANY times in the night and we've all had a rough couple of night this week, but hopefully all this fussing will result in a couplc of teeth.
Friday, August 10, 2007
Back from Vacation
We're back! We had a blast on our vacation! We went to the Minneapolis/St. Paul and took in the Mall of America and the Pompii Exhibit at the science museum. We didn''t spend much at all at the mall of america, everything is so over priced you just can't justify it. but Aiden got some new outfits :) Kelsey joined us at the museum and we all met up with Andrew and Katie for dinner afterward at a cute Irish pub type place downtown. Then we spent two days in Duluth. That is when I started not feeling that well. I came down with a vicious head cold that I'm still battling, but we still had fun there too. We went to Glensheen Mantion and ate at the revolving restraunt, which was very fun. By Thursday night we were in Fargo and I wasn't feeling well at all. I bailed out of the concert and Kevin went with Tab and Derek. I stayed in the Hotel and rented "Wild Hogs" Which was a huge waste of my 9.99 plus tax. Do NOT pay to view that lame ass movie! I regret not going to the concert because Kevin, Derek, and Tab got to meet both of the bands and talked with them for a short while. Murder by Death and Reverand Horton Heat. Plus it was Ladies night at the Venue and ladies drank for free and the guys got 2 for 1's. Sounds like they had a blast, but I don't think I would have made it, I was in a NYQUIL Coma by 11pm.
Tonight is my sister's 21st, so We're just getting ready now. Tomorrow we get to go to DL and pick up Aiden. Man, Do I miss my little guy! I can't wait to see him! I guess its good that I got this cold while we were away, hopefully I won't pass it on to Aiden.
Tonight is my sister's 21st, so We're just getting ready now. Tomorrow we get to go to DL and pick up Aiden. Man, Do I miss my little guy! I can't wait to see him! I guess its good that I got this cold while we were away, hopefully I won't pass it on to Aiden.
The Gardener's House
The man (Gardner for Glensheen) who lived here moved out just about 10 years ago, he lived in this house since he was
6 years old when his father was the gardner for Glensheen.
Thursday, August 02, 2007
The countdown begins....24 hours, and we'll be OFF
We have a busy week ahead of us... but a good busy. We're going on vacation. We're going to Minneapolis/St. Paul and Duluth. We have to change our planned route, for obvious reasons, but we're still very excited to go. I35W is the interstate you take to go from the Twin Cities to Duluth. I can't believe it collapsed. I've been obsessed with the news, and I can't believe how much worse it COULD have been if it wasn't under construction, or if the cars were moving instead of being bumper to bumper.... but we've all heard all the reports.... so I digress.
Tomorrow night we bring Aiden to Devils Lake and go out for Tab's birthday.
Saturday-we spend the night in Fargo, visit Amy and just hang.
Sunday we drive to Bloomington and do whatever when we get there.
Monday we go to Mall of America hopefully we can see Kelsey while we're around. Katie and Andrew are moving to the cities on Saturday, we're gonna try to see their new place too.
Tuesday we're going to St. Paul's science museum to take in the Pompii exhibit and then drive to Duluth, hopefully missing rush hour if we leave late enough.
Wednesday we're taking in all the touristy stuff in Duluth, like the peir on Superior and Glensheen's mansion. We're staying at the Raddison downtown with the rotating restaraunt on top.
Thursday we head back to Fargo and take in the Rev. Horton Heat concert.
Friday we'll be back in Grand Forks for my sister's 21st birthday! Saturday we pick up Aiden and Sunday we head back to GF. Its gonna be a busy week, but super fun. I haven't had a whole week of work off in a long time... since my maternaty leave I guess, but that wasn't very vacation like :)
Tomorrow night we bring Aiden to Devils Lake and go out for Tab's birthday.
Saturday-we spend the night in Fargo, visit Amy and just hang.
Sunday we drive to Bloomington and do whatever when we get there.
Monday we go to Mall of America hopefully we can see Kelsey while we're around. Katie and Andrew are moving to the cities on Saturday, we're gonna try to see their new place too.
Tuesday we're going to St. Paul's science museum to take in the Pompii exhibit and then drive to Duluth, hopefully missing rush hour if we leave late enough.
Wednesday we're taking in all the touristy stuff in Duluth, like the peir on Superior and Glensheen's mansion. We're staying at the Raddison downtown with the rotating restaraunt on top.
Thursday we head back to Fargo and take in the Rev. Horton Heat concert.
Friday we'll be back in Grand Forks for my sister's 21st birthday! Saturday we pick up Aiden and Sunday we head back to GF. Its gonna be a busy week, but super fun. I haven't had a whole week of work off in a long time... since my maternaty leave I guess, but that wasn't very vacation like :)
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